21takabet Privacy Policy — Our commitment to protecting your data and privacy

Welcome to 21takabet. We believe your personal data belongs to you. This Privacy Policy clearly explains what information 21takabet collects, how it is used, how long it is retained, and what rights you have.

This policy has been intentionally written in plain, accessible language so that people of all ages and backgrounds can easily understand it. We have chosen to speak to you simply, avoiding complex legal jargon — because your trust is our greatest asset.

The following types of information are collected when you register and use 21takabet:

We collect only the information genuinely necessary to provide you with our services. Collecting unnecessary data goes against 21takabet's policy.

21takabet collects information through three main methods:

• Directly from you: You provide information directly when completing the registration form, completing KYC verification, submitting payment details, or contacting support.
• Automatically while you use the platform: When you use 21takabet, certain information is automatically collected through cookies, log files, and other technologies.
• Via KYC verification: Identity document details are collected to verify your identity and age. This is mandatory under international regulations.

21takabet uses your information solely for the following legitimate purposes:

• Creating and managing accounts and ensuring their security
• Processing deposits and withdrawals
• Age & Identity Verification (KYC)
• Providing customer support and resolving issues
• Fraud & Anti-Money Laundering Prevention
• Legal Compliance
• Improving platform quality and security
• Sending relevant offers and promotions with your consent

21takabet never sells your data. However, certain information may be shared in the following limited circumstances:

• Payment Provider: Necessary information is shared with bKash, Nagad, or your bank to process transactions.
• KYC Partner: Approved third parties are used for identity verification.
• Law enforcement agencies: We may be required to disclose information under a court order or legal obligation.
• Regulatory authority: Necessary information is shared with the regulatory authority to maintain our license.

• Your data is never sold to advertising companies
• Data is never sold to data brokers
• Data is not shared with other gaming companies
• Your data is never used for commercial purposes without your consent

21takabet uses the highest industry standards to protect your data. Our multi-layered security measures:

21takabet uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. We use three types of cookies:

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled as they are essential for the platform to function.
• Functional cookies: Used to remember your preferences (such as language and theme), so you don't have to reconfigure your settings every time.
• Analytical cookies: To understand how the platform is being used. This data is fully anonymised and used solely to improve our services.

You can delete or disable cookies from your browser settings at any time. Please note, however, that disabling essential cookies may limit access to certain features on 21takabet.

21takabet does not retain data longer than necessary. Retention periods by data type:

• Account Information: For the duration of active account use and 5 years after closure (as required by law).
• Financial transaction records: 7 years — mandatory under Anti-Money Laundering laws.
• Customer Support Conversations: 3 years — for dispute resolution purposes.
• Login logs & security data: 1 year — for security analysis purposes.
• Analytical data: In anonymised form, indefinitely — used for service improvement.

Once the retention period expires, data is securely deleted or anonymized.

As a 21takabet user, you have the following rights:

• Right to access: You can find out at any time what information 21takabet holds about you.
• Right to rectification: You may request a correction if any of your information is inaccurate.
• Right to Data Deletion: You may request deletion of your data under certain circumstances.
• Right to restrict processing: In certain cases, you may request that the processing of your information be restricted.
• Data Portability: You may request a copy of your personal data at any time.
• Opt out of marketing: You can opt out of promotional messages at any time.

21takabet strictly ensures that no personal information from anyone under the age of 18 is knowingly collected. If a minor has accidentally created an account, it will be suspended and all associated data permanently deleted as soon as it is identified.

21takabet may update this Privacy Policy from time to time. You will be notified of any significant changes via your registered mobile number or email. Continued use of the platform after any changes constitutes acceptance of the updated policy.

The date of the latest update is always shown at the top of this page. Please check back regularly for the most current information.

If you have any questions, concerns, or requests regarding your data privacy, please get in touch with 21takabet:

• Email: privacy@21takabet.ws
• Live Chat: Help Center 24/7 Bangla support from